Company Information
Last Updated: May 28, 2026Saturday – Sunday: Closed
1What We Do
Jepordy LLC operates an e-commerce store specializing in generators and backup power equipment for residential, commercial, and emergency-preparedness applications across the United States. Our catalog covers:
Portable & Inverter Generators
From 3,000W RV-ready units to 15,000W+ jobsite workhorses — gas, dual-fuel, and inverter models.
Dual-Fuel & Tri-Fuel Generators
Multi-fuel generators that run on gasoline, propane, and natural gas for maximum flexibility during outages.
Standby & Whole-Home Generators
Stationary home backup generators with automatic transfer switch compatibility for whole-home power.
Genuine OEM Accessories
Manufacturer-authorized covers, wheel kits, transfer switches, parallel kits, and replacement parts.
All generators are sourced from manufacturers or authorized U.S. distributors and are 100% genuine, brand-new, and factory-sealed.
2Brands We Carry
We are an authorized retailer of leading U.S. generator manufacturers:
3Our Commitments
Genuine Generators
Brand-new, factory-sealed units sourced from manufacturers or authorized U.S. distributors.
Free U.S. Shipping
Free standard shipping on all U.S. orders, including heavy freight generators with liftgate service.
Secure Payments
TLS 1.3 encryption and PCI-DSS-compliant payment gateways protect every transaction.
90-Day Returns
Return any unused generator within 90 days of delivery — no restocking fees, free return shipping.
Manufacturer Warranties
Every generator includes the full original manufacturer warranty — typically 2 to 10 years by model.
U.S. Customer Support
Dedicated support team available Monday – Friday, 9 AM – 6 PM CST by phone and email.
4Shipping Information
All orders are processed and shipped from our warehouse located in Reedsburg, Wisconsin, United States — or, for select models, direct from the manufacturer's authorized distribution center. Delivery timeframes depend on the generator type:
- Parcel-eligible generators (smaller inverter units): typically delivered within 2 – 5 business days via UPS, FedEx, or USPS
- Freight generators (full-size portable, tri-fuel, and standby units): typically delivered within 5 – 10 business days via LTL carriers including R+L, XPO, Saia, ABF, and Estes
For complete details, please visit our Shipping Policy and Freight Shipping Policy.
5Product Authenticity
Jepordy LLC sources all generators from manufacturers or authorized U.S. distributors. Every unit sold on our website is 100% genuine, brand-new, and factory-sealed, and includes the applicable manufacturer warranty. All combustion-engine generators are EPA-certified, with CARB compliance indicated where applicable. We do not sell counterfeit, refurbished-as-new, gray-market, or unauthorized goods of any kind.
For more information, visit our Product Authenticity & Sourcing page.
6Secure Payments
All payments on jepordy.com are processed securely through trusted, PCI-DSS-compliant payment providers using current TLS 1.3 encryption and AES-256 data security. Customer payment information is fully protected during every transaction and never stored on our servers.
We accept: Visa, Mastercard, American Express, Discover, PayPal, Stripe, Shop Pay, Google Pay, and Apple Pay.
7Our Policies
We are committed to full transparency. For complete details on how we operate, please visit:
Customer Support
Questions about a generator, an order, or our company? Get in touch — we typically respond within one business day.